Frequently Asked Questions

What is The Preaux Shoppe?
The Preaux Shoppe is a curated collection of stylish finds for tennis, pickleball, golf, and everything that happens after the match. From court and course accessories to apparel, gifts, and entertaining essentials, we believe your style shouldn’t stop when the game does.

Where are you located?
We’re based in Shreveport, Louisiana, and proudly serve our local racquet and golf community as well as customers nationwide.

Do you have a storefront?
Not yet! The Preaux Shoppe is currently an online boutique. We also partner with select local clubs and facilities to make shopping—and receiving your order—even easier.

How quickly will my order ship?
We work to get your Preaux finds on their way as quickly as possible. In-stock orders are generally processed within 1–3 business days. You’ll receive tracking information as soon as your order ships.

Do you offer local delivery?
Yes! Local delivery is available to select tennis, pickleball, and golf facilities in the Shreveport-Bossier area. Available delivery options will appear at checkout based on your order and location.

How does complimentary club delivery work?
Members of participating Preaux Shoppe partner clubs may be eligible for complimentary club delivery. Select your qualifying delivery option at checkout and we’ll bring your order to the designated club location.

What is your return or exchange policy?
We want you to love what you ordered. Eligible unworn and unused merchandise may be returned or exchanged according to our return policy. Items must be in their original condition with tags and packaging intact. [I would link “return policy” directly to your full policy page.]

What if my order arrives damaged?
Please contact us as soon as possible and include photos of the item and packaging. We’ll work with you to make it right.

Can I send an order as a gift?
Absolutely. Preaux finds make pretty great gifts, if we do say so ourselves. You can ship your order directly to the recipient, and gift options may be selected when available.

Do you offer gift wrapping?
We believe presentation is part of the fun. Orders are packaged with the Preaux touch, and additional gift presentation options may be available for select items.

Will you be adding new products?
Definitely. We’re always on the hunt for new finds for the court, course, clubhouse, and beyond. Check back often—and follow us on social media—to see what’s new.

How can I contact The Preaux Shoppe?
We’d love to hear from you. Contact us through our website or connect with us on social media with questions about products, orders, gifts, or local delivery.