Shipping
We can’t wait to get your Preaux finds to you!
In-stock orders are typically processed within 1–3 business days, excluding weekends and holidays. Once your order has shipped, you’ll receive a confirmation email with tracking information.
We offer $6.95 flat-rate shipping on standard orders, making it easy to know exactly what shipping will cost before you check out.
Please double-check your shipping address before completing your order. The Preaux Shoppe is not responsible for delays or delivery issues resulting from an incorrect or incomplete address provided at checkout.
Local Delivery
Local delivery may be available to select tennis, pickleball, and golf facilities in the Shreveport-Bossier area. Available local delivery options will appear at checkout when applicable.
Members of participating Preaux Shoppe partner clubs may also be eligible for complimentary club delivery.
You’ll be notified when your order is ready or has been delivered to the designated location.
Returns & Exchanges
We hope you love every Preaux purchase, but we understand that sometimes something just doesn’t work.
We accept returns or exchanges of eligible merchandise within 14 days of delivery or pickup. Items must be unworn, unused, unwashed, and in their original condition with all tags and original packaging attached.
To request a return or exchange, please contact The Preaux Shoppe before sending or returning your item.
Unless an item arrived damaged or we made an error with your order, return shipping costs are the responsibility of the customer. Original shipping charges are non-refundable.
Final Sale Items
For health, hygiene, and product-integrity reasons, earrings, personalized or custom items, and items marked Final Sale are not eligible for return or exchange.
Gift cards are also non-refundable.
Damaged or Incorrect Orders
If your order arrives damaged, defective, or incorrect, please contact us within 3 days of delivery and include photos of the item and packaging.
We’ll review the issue and work with you to make it right.
Gifts
If you received an eligible item as a gift, please contact us and we’ll be happy to help with an exchange or store credit when possible.
A Note About Our Products
Many of the items at The Preaux Shoppe are offered in limited quantities and may sell out quickly. Because of this, we cannot guarantee that the same item, color, or size will be available for an exchange.
If a replacement is unavailable, we’ll work with you on the return options available for your purchase.